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Disruption of our services in the AWS and Azure

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.
Posted Jan 04, 2018 - 15:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2018 - 11:59 UTC

Investigating

Due to the disclosure of a long-running vulnerability, are currently working to deploy emergency patches on their hypervisors across all regions and availability zone.
As part of this upgrade, and as it spans across all devices and hosts served by these vendors, services may be intermittently affected for short period during these upgrades.
The technical teams at JFrog are working in high alert mode, and following each and every device reboot closely to mitigate any issues should such arise.
Should prolonged errors be caused as result of such activity, additional notifications will be provided here.


The issue is resolved as being reported by AWS and Azure, we will keep closely monitoring the issue from our side.
Posted Jan 04, 2018 - 11:59 UTC