Outage in Azure USE region
Investigating - We are currently investigating this issue.
Sep 18, 13:08 UTC
AWS US East 1 (N. Virginia) Operational
AWS US West 1 (California) Operational
AWS US West 2 (Oregon) Operational
AWS Europe West (Ireland) Operational
AWS Europe Central 1 (Frankfurt) Operational
AWS Asia Pacific SouthEast 1 (Singapore) Operational
AWS Asia Pacific NorthEast 1 (Tokyo) Operational
AWS Asia Pacific SouthEast 2 (Sydney) Operational
AWS Asia Pacific South 1 (Mumbai) Operational
Azure US East Partial Outage
Azure US West Operational
Azure EU West Operational
Azure AU East (New south, Wales Australia) Operational
Azure Southeast Asia (Singapore) Operational
GCP US East 1 (S. Carolina) Operational
GCP US Central 1 (Iowa) Operational
GCP OSS Us East 1 (S. Carolina) Operational
GCP US West 1 (Oregon) Operational
GCP Europe West 2 (London) Operational
GCP Asia East 2 (Hong Kong) Operational
MyJFrog - JFrog Customer Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2020

Unresolved incident: Outage in Azure USE region.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Partial outage in eu-central-1 region
Resolved - This incident has been resolved.
Sep 16, 11:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 08:36 UTC
Identified - The issue has been identified with the backend node affecting a small subset of customers in Frankfurt region.
Sep 16, 07:40 UTC
Investigating - We are currently investigating this issue.
Sep 16, 07:37 UTC
Sep 15, 2020
Partial outage affecting a small subset of customers in Europe West region of AWS environment.
Resolved - This incident has been resolved.
Sep 15, 23:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 22:56 UTC
Investigating - We are currently investigating this issue.
Sep 15, 22:02 UTC
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020
Partial outage in AWS Europe West
Resolved - This incident has been resolved.
Sep 12, 02:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 02:20 UTC
Identified - The issue has been identified with the backend nodes affecting a small subset of customers.
Sep 11, 23:16 UTC
Investigating - We are currently investigating the issue.
Sep 11, 23:02 UTC
Sep 11, 2020
Outage in USE region
Resolved - We saw the exhaustion of the resources(DB) which supports the Artifactory service, lead to service disruption. The service has been automatically recovered after a short period of downtime. We are closely monitoring the environment to see any anomaly.
Sep 11, 14:35 UTC
Investigating - We are currently investigating this issue.
Sep 11, 14:00 UTC
Sep 10, 2020
Partial outage in AWS US West2
Resolved - There was an issue identified with the backend Database services which caused an outage for a subset of customers in this region.

The incident is resolved now and we are continuing to monitor.
Sep 10, 17:00 UTC
Sep 9, 2020

No incidents reported.

Sep 8, 2020
Pipelines service outage in AWS US WEST 2 region.
Resolved - This incident has been resolved.
Sep 8, 08:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 22:23 UTC
Investigating - We are currently investigating this issue.
Sep 7, 16:06 UTC
Sep 7, 2020
Sep 6, 2020
AWS USE1 region Pipelines services is experiencing issues with connecting to the message broker RabbitMQ
Resolved - This incident has been resolved.
Sep 6, 04:37 UTC
Update - All the Pipelines services are working as expected.
We are continuing to monitor the environment.

If you have additional questions or concerns, please contact us at https://jfrog.com/support/
Sep 5, 20:00 UTC
Monitoring - A fix has been implemented to stabilize the message broker environment. All the Pipelines services resumed working as expected. We are continuing to monitor the environment.
Sep 4, 14:35 UTC
Identified - We have identified the issue and working on a fix.
Sep 3, 15:50 UTC
Investigating - A high number of Webhook delivery and pipelines run will fail. We are currently investigating the issue.
Sep 3, 11:01 UTC
Sep 5, 2020
[Scheduled] JFrog Cloud Platform Internal Infrastructure upgrade
Completed - The scheduled maintenance has been completed. We are back up and leaping as far as possible.

We used the time to add more capacity to our internal infrastructure layer and speed up our overall cloud service.
To ensure uptime and stability of the platform, we performed this upgrade on our infrastructure during this weekend so that we can ensure a smooth transition.

All operations around our cloud platform resume immediately after the maintenance window has been completed.
We will continue to monitor our cloud service, and verify it is working as expected.

We appreciate your patience and understanding. As always, if you have questions or issues,
please submit them at: https://jfrog.com/support/
Sep 5, 20:20 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 19:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 17:30 UTC
Scheduled - This is a proactive maintenance of about 4 hours. In order to improve availability of our cloud systems at scale, We will be upgrading one of our internal systems on our infrastructure layer.

During this time frame, customers can expect the following:

- Failed actions to create new Docker repositories.
- New customers registrations will fail, but will be retried automatically after we will finish the activity.

If you have additional questions or concerns, please contact us at https://jfrog.com/support/
Aug 31, 15:21 UTC
Sep 4, 2020
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