JFrog service limitation in AWS USE1 Virginia region
Identified - We have identified a resolution that will be implemented to conclude next week. 
Core services are available and we will continue to monitor them.
Sep 30, 14:10 UTC
Update - We are continuing to investigate this issue.
Sep 30, 10:00 UTC
Update - We are continuing to investigate this issue.
Sep 29, 22:52 UTC
Update - We are continuing to investigate this issue.
Sep 29, 21:36 UTC
Update - We are continuing to investigate this issue.
Sep 29, 16:59 UTC
Investigating - We are investigating an issue with AWS East. Some users may see an impact on JFrog Pipelines.
Our team is investigating and we will post additional information on this incident as it is available.
Sep 29, 16:15 UTC
AWS US East 1 (N. Virginia) Partial Outage
AWS US West 1 (California) Operational
AWS US West 2 (Oregon) Operational
AWS Europe West (Ireland) Operational
AWS Europe Central 1 (Frankfurt) Operational
AWS Asia Pacific SouthEast 1 (Singapore) Operational
AWS Asia Pacific NorthEast 1 (Tokyo) Operational
AWS Asia Pacific SouthEast 2 (Sydney) Operational
AWS Asia Pacific South 1 (Mumbai) Operational
Azure US East Operational
Azure US West Operational
Azure EU West Operational
Azure AU East (New south, Wales Australia) Operational
Azure Southeast Asia (Singapore) Operational
GCP US East 1 (S. Carolina) Operational
GCP US Central 1 (Iowa) Operational
GCP OSS Us East 1 (S. Carolina) Operational
GCP US West 1 (Oregon) Operational
GCP Europe West 2 (London) Operational
GCP Asia East 2 (Hong Kong) Operational
MyJFrog - JFrog Customer Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2020
AWS use1 outage
Resolved - This incident has been resolved.
Sep 30, 17:39 UTC
Investigating - We are currently investigating outage affecting multiple instances.
Sep 30, 17:19 UTC
Outage in Azure West Europe Region
Resolved - This incident has been resolved.
Sep 30, 15:04 UTC
Update - We are continuing to monitor for any further issues.
Sep 30, 13:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 13:12 UTC
Investigating - We are currently investigating this issue.
Sep 30, 12:46 UTC
Sep 29, 2020
Outage in AWS USE1 Virginia region
Resolved - Artifactory and Xray services have been functioning as expected for the past 8 hours. Service limitations are now affecting JFrog Pipelines only.That issue will be tracked separately where more details will follow.
Sep 29, 16:15 UTC
Update - We are continuing to work on bringing back the Pipelines services
Sep 29, 11:03 UTC
Update - We are continuing to work on a fix for this issue.
Sep 29, 09:07 UTC
Update - Artifactory and Xray services are back up and running, only Pipelines services are affected at the moment, our engineers are working on stabilizing the Pipelines services.
Sep 29, 09:06 UTC
Update - We are seeing an impact to Artifactory and Xray services now. We are continuing the investigation.
Sep 29, 01:46 UTC
Update - We are continuing to work on bringing the Pipelines services back.
Sep 29, 00:25 UTC
Update - We are continuing to work on bringing the Pipelines services back.
Sep 28, 21:53 UTC
Update - We are continuing to work on bringing the Pipelines services back.
Sep 28, 20:23 UTC
Update - We are continuing to work on bringing the Pipelines services back.
Sep 28, 18:59 UTC
Update - Artifactory and Xray services are up and running, Issue has been Identified and our engineers are continuing to work to stabilize the Pipelines services.
Sep 28, 13:25 UTC
Update - We are continuing to work in applying the mitigation on the servers in this region
Sep 28, 02:19 UTC
Update - We are continuing to work on applying the mitigation for the affected services
Sep 27, 22:29 UTC
Update - Most of the services are recovered, we are continuing to apply the mitigation for all the affected services
Sep 27, 17:51 UTC
Identified - We have identified an issue with the cloud provider cluster which is not responding. We are working with the cloud provider to mitigate the issue.
Sep 27, 16:43 UTC
Update - The issue has been identified with the AWS cloud service and we are currently working with the service provider to mitigate this issue.
Sep 27, 16:33 UTC
Investigating - We are currently investigating this issue.
Sep 27, 16:25 UTC
Sep 28, 2020
Sep 27, 2020
Sep 26, 2020
Partial outage in Azure Australia East region
Resolved - This incident has been resolved.
Sep 26, 20:52 UTC
Monitoring - The cloud provider has applied an issue for the underlying storage which was the reason for the outage. The situation is fully mitigated and we are continuing to monitor the environment.
Sep 26, 20:24 UTC
Update - We are continuing to work with the cloud provider to mitigate the issue.
Sep 26, 16:30 UTC
Identified - We have identified an issue with the cloud provider underlying virtual machines hardware which made the nodes in the cluster to not respond intermittently. We are working to mitigate the issue.
Sep 26, 12:50 UTC
Update - We are continuing to investigate this issue.
Sep 26, 10:45 UTC
Investigating - We are currently investigating this issue.
Sep 26, 10:10 UTC
Sep 25, 2020
Partial Outage in AWS US East 1 region
Resolved - This incident has been resolved.
Sep 25, 16:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 14:11 UTC
Update - We have identified the issue with the underlying database's resource exhaustion. We have recovered most of the services in the region. We are continuing to work on reviving all the servers back.
Sep 25, 13:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 25, 10:55 UTC
Investigating - We are currently investigating this issue.
Sep 25, 10:31 UTC
Sep 24, 2020
Outage in Azure USE region
Resolved - This incident has been resolved.
Sep 24, 16:21 UTC
Monitoring - A fix has been implemented by the cloud provider to mitigate the situation. We are currently monitoring the cluster closely to find any anomaly.
Sep 24, 13:41 UTC
Update - We found an issue with the cluster in which the Services are running and we are working the cloud provider to mitigate the issue.
Sep 24, 12:45 UTC
Investigating - We are currently investigating this issue.
Sep 24, 11:41 UTC
Sep 23, 2020
Outage in AWS EUW1 region
Resolved - We identified a change to the DB configuration in this region which caused connectivity issues and resulted in JFrog platform unable to connect to the DB in some cases. We have reverted back the change and the issue is resolved.
Sep 23, 17:02 UTC
Identified - The issue has been identified and working on fixing it.
This has affected a subset of customer instances.
Sep 23, 16:42 UTC
Investigating - We are currently investigating the issue.
Sep 23, 15:56 UTC
Sep 22, 2020
Outage in GCP US East region
Resolved - This incident has been resolved.
Sep 22, 21:40 UTC
Monitoring - We found the issue with the underlying nodes in which the Artifactory services are running on. Currently, all the services are revived back in the healthy nodes. We are monitoring the system for any anomaly.
Sep 22, 09:33 UTC
Identified - The issue has been identified and we are working to mitigate the situation.
Sep 22, 08:33 UTC
Investigating - We are currently investigating this issue.
Sep 22, 08:27 UTC
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Outage in Azure USE region
Resolved - This incident has been resolved.
Sep 18, 23:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 23:11 UTC
Update - The vendor has applied the fix and x-ray services are recovering.
Sep 18, 22:16 UTC
Update - It has been a problem with Postgres database and Azure identified the problem and applied a fix.
https://status.azure.com/en-us/status
Sep 18, 20:54 UTC
Update - It has been a problem with Postgres database and Azure is working on the fix.
https://status.azure.com/en-us/status
Sep 18, 17:21 UTC
Identified - The issue has been identified and Azure cloud vendor is working on the fix.
Sep 18, 17:18 UTC
Investigating - We are currently investigating this issue.
Sep 18, 13:08 UTC
Sep 17, 2020

No incidents reported.

Sep 16, 2020
Partial outage in eu-central-1 region
Resolved - This incident has been resolved.
Sep 16, 11:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 08:36 UTC
Identified - The issue has been identified with the backend node affecting a small subset of customers in Frankfurt region.
Sep 16, 07:40 UTC
Investigating - We are currently investigating this issue.
Sep 16, 07:37 UTC
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