Outage in AWS EUW1 region

Incident Report for JFrog Cloud

Resolved

We identified a change to the DB configuration in this region which caused connectivity issues and resulted in JFrog platform unable to connect to the DB in some cases. We have reverted back the change and the issue is resolved.

Posted Sep 23, 2020 - 17:02 UTC

Identified

The issue has been identified and working on fixing it.
This has affected a subset of customer instances.

Posted Sep 23, 2020 - 16:42 UTC

Investigating

We are currently investigating the issue.

Posted Sep 23, 2020 - 15:56 UTC

This incident affected: Europe - West1 (Ireland) - AWS (Artifactory).