Degraded performance of Artifactory and Xray services in AWS US-East-1 region
Incident
Report for JFrog Cloud
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We see that the DB is still experiencing an issue, we continue to investigate.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented in the DB to mitigate the issue. We are closely monitoring the environment.
Investigating
We are still continuing with our investigation as the DB optimization is still in progress
Identified
We are still continuing with our DB migrations in this region as part of DB optimization, degraded performance with regard to Artifactory and Xray services is expected
Update
We are continuing to work with the AWS team ( cloud provider ) to mitigate the RDS issue, for now, Artifactory and Xray services in the Virginia region will experience degraded performance
Investigating
We are currently investigating the issue. On an overview, we see the underlying DB which is experiencing high resource congestion due to which some heavy operations on Artifactory might fail.
This incident affected: US - East1 (N. Virginia) - AWS (Artifactory).