Degraded performance AWS EUW1 region

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.

Posted Nov 04, 2020 - 16:56 UTC

Update

The RDS scale up is still running, JFrog cloud services should be operating now, some customers may observe a slight performance degradation.

Posted Nov 04, 2020 - 13:47 UTC

Update

We are continuing with our investigation for the discrepancies noticed on the RDS, Xray & Artifactory services are impacted

Posted Nov 04, 2020 - 10:47 UTC

Update

We are seeing discrepancies with regards to RDS, Artifactory and Xray services are impacted, we are scaling the RDS resources to mitigate the issue

Posted Nov 04, 2020 - 08:53 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 04, 2020 - 07:16 UTC

Update

RDS in EUW1 ( Ireland) is scaled up with the resources and we are currently monitoring

Posted Nov 04, 2020 - 07:13 UTC

Monitoring

We have scaled the resources on RDS in the AWS EUW1 region for better performance, during this transition the customers may experience degraded performance with respect to their Artifactory and Xray services

Posted Nov 04, 2020 - 05:26 UTC

This incident affected: Europe - West1 (Ireland) - AWS (Artifactory).