Artifactory slowness/degraded performance in AWS USE1 region on May 29 between 11:45 PM Pacific Time to 1:00 PM Pacific Time
Incident
Report for JFrog Cloud
Resolved
The source of the issue was found to be with a specific Tomcat process. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent this from happening again.
Monitoring
We found that the slowness/degraded performance is due to the heap memory usage on the affected instance. Currently the instance is back to normal and we are investigating the root cause of the issue that lead to the increase in heap memory usage. We will update this page once we have found the source of the issue.
This incident affected: US - East1 (N. Virginia) - AWS (Artifactory).