Artifactory Service outage affecting multiple customers across several AWS regions
Incident
Report for JFrog Cloud
Resolved
All services are up and running - see also https://health.aws.amazon.com/health/status
Monitoring
AWS are resuming their services and we see a positive impact on JFrog services. SLO is almost 100% and all Artifactory transactions have been resumed. We are still monitoring the systems health. AWS Incident status chronology can be referred here: https://health.aws.amazon.com/health/status
Update
Service disruption confirmed to be caused by an issue with the AWS Cloud vendor.
JFrog Engg teams are engaged, analyzing the vendor's progress, and monitoring service stability
JFrog Engg teams are engaged, analyzing the vendor's progress, and monitoring service stability
Investigating
We are currently investigating this issue.
This incident affected: US - East1 (N. Virginia) - AWS (Artifactory), US - West1 (California) - AWS (Artifactory), US - West2 (Oregon) - AWS (Artifactory), and US - EAST2 (Ohio) - AWS (Artifactory).