Xray degraded performance due a database issues

Incident Report for JFrog Cloud

Resolved

The fix implemented to address this issue is in effect.We affirm that all the affected services have been completely restored.

Posted Aug 23, 2023 - 08:40 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 22, 2023 - 08:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2023 - 18:21 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 21, 2023 - 18:21 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 21, 2023 - 17:55 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 21, 2023 - 14:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 21, 2023 - 14:22 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 21, 2023 - 14:13 UTC

Investigating

We are currently investigating this issue.

Posted Aug 21, 2023 - 12:24 UTC

This incident affected: US - East1 (N. Virginia) - AWS (Xray), US - West1 (California) - AWS (Xray), US - West2 (Oregon) - AWS (Xray), US - West (California) - Azure (Xray), US - East (Virginia) - Azure (Xray), US - East1 (S. Carolina) - GCP (Xray), US - Central1 (Iowa) - GCP (Xray), US - West1 (Oregon) - GCP (Xray), US - East1 (S. Carolina) - OSS - GCP (Xray), US - East4 (N. Virginia) - GCP (Xray), and US - West2(Los Angeles) - GCP (Xray).