We have worked with the cloud provider to mitigate the issue. It was the underlying DB which was not responding and recovered from the provider. All the services resumed to work as expected. We are continuing to monitor the environment for any anomaly.
Posted Oct 02, 2020 - 16:20 UTC
Update
We have identified the issue with the cloud provider DB and we are working with them to mitigate the issue.
Posted Oct 02, 2020 - 14:42 UTC
Identified
The issue has been identified and we are working on the mitigation.
Posted Oct 02, 2020 - 13:38 UTC
Investigating
We are currently investigating this issue.
Posted Oct 02, 2020 - 13:12 UTC
This incident affected: US - East1 (S. Carolina) - GCP (Artifactory).