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Critical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.
Posted Sep 07, 2025 - 13:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 07, 2025 - 13:04 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 07, 2025 - 12:54 UTC

Update

Issue has been identified and we are working with Azure to resolve the issue
Posted Sep 07, 2025 - 12:52 UTC

Identified

Due to a database maintenance JFrog customers could experience a brief outage for some JFrog Cloud Platform customers.
Posted Sep 07, 2025 - 12:42 UTC
This incident affected: US - East (Virginia) - Azure (Security - Xray).