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AWS USE1 region Pipelines services is experiencing issues with connecting to the message broker RabbitMQ

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.
Posted Sep 06, 2020 - 04:37 UTC

Update

All the Pipelines services are working as expected.
We are continuing to monitor the environment.

If you have additional questions or concerns, please contact us at https://jfrog.com/support/
Posted Sep 05, 2020 - 20:00 UTC

Monitoring

A fix has been implemented to stabilize the message broker environment. All the Pipelines services resumed working as expected. We are continuing to monitor the environment.
Posted Sep 04, 2020 - 14:35 UTC

Identified

We have identified the issue and working on a fix.
Posted Sep 03, 2020 - 15:50 UTC

Investigating

A high number of Webhook delivery and pipelines run will fail. We are currently investigating the issue.
Posted Sep 03, 2020 - 11:01 UTC
This incident affected: US - East1 (N. Virginia) - AWS (Artifactory).