Partial Service outage in AWS US West1
Incident
Report for JFrog Cloud
Resolved
This incident has been resolved.
Monitoring
Root Cause: Due to a power outage in Northern California affecting AWS US-WEST-1 Region
Update from AWS:
"Between 4:38 PM and 5:35 PM PDT a small number of instances were unavailable due to power loss in a single Availability Zone in the US-WEST-1 Region. During this time, some customers also experienced insufficient-data in the results from EC2 instance status checks for instances that were not impacted by the power event. During this time, CloudWatch alarms may have transitioned into "INSUFFICIENT_DATA" state if set on the delayed metrics."
A subset of JFrog customers were impacted due to this. The instances are recovered and we are monitoring closely.
Update from AWS:
"Between 4:38 PM and 5:35 PM PDT a small number of instances were unavailable due to power loss in a single Availability Zone in the US-WEST-1 Region. During this time, some customers also experienced insufficient-data in the results from EC2 instance status checks for instances that were not impacted by the power event. During this time, CloudWatch alarms may have transitioned into "INSUFFICIENT_DATA" state if set on the delayed metrics."
A subset of JFrog customers were impacted due to this. The instances are recovered and we are monitoring closely.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are investigating the issue
This incident affected: US - West1 (California) - AWS (Artifactory).