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Degraded performance with Artifactory and Xray
Incident Report for JFrog Cloud
Resolved
This incident has been resolved.
Posted Feb 17, 2021 - 11:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2021 - 15:12 UTC
Update
We are currently performing maintenance across the affected nodes in Azure to remediate the issue.
Posted Feb 08, 2021 - 13:58 UTC
Update
We are working on the application level configuration changes to minimize the impact for specific heavily affected nodes.
Posted Feb 06, 2021 - 11:44 UTC
Identified
The issue is not mitigated and we are continuing to work with the Cloud vendor towards a fix.
Posted Feb 05, 2021 - 21:50 UTC
Monitoring
A fix has been implemented to this region and we are monitoring the results.
Posted Jan 29, 2021 - 02:52 UTC
Identified
The issue has been identified as a bug in the application. A fix is being implemented to mitigate the impact.
Posted Jan 28, 2021 - 20:55 UTC
Investigating
We are currently investigating the issue. Customers are experiencing slowness in these regions.
Posted Jan 28, 2021 - 20:52 UTC
This incident affected: US - East (Virginia) - Azure (Artifactory), US - West (California) - Azure (Artifactory), and Europe - West (Netherlands) - Azure (Artifactory).