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Outage in GCP USE1

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.
Posted Oct 03, 2020 - 02:20 UTC

Update

The Database is up and running now. JFrog platform should be up as well. We are continuing to monitor this environment.
Posted Oct 03, 2020 - 01:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2020 - 01:13 UTC

Update

We are continuing to work with the vendor to bring the database back up.
Posted Oct 03, 2020 - 00:56 UTC

Update

The Database went down again. We are continuing to work with Cloud vendor on this.
Posted Oct 03, 2020 - 00:04 UTC

Update

The Database instance is up and running now. We are working to bring the JFrog Platform up now.
Posted Oct 02, 2020 - 23:40 UTC

Identified

The issue has been identified with the cloud provider Database. We are working with them to mitigate the issue.
Posted Oct 02, 2020 - 23:17 UTC

Investigating

We are currently investigating this issue.
Posted Oct 02, 2020 - 22:58 UTC
This incident affected: US - East1 (S. Carolina) - GCP (Artifactory).