503 errors in AWS USE1 region

Incident Report for JFrog Cloud

Postmortem

We had an issue with one of our underlying AWS hosts which caused a period of downtime for some customers. The node and services were recovered shortly after the incident.

Posted Jun 11, 2020 - 20:32 UTC

Resolved

This incident has been resolved.

Posted Jun 11, 2020 - 20:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2020 - 16:44 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 11, 2020 - 16:23 UTC

Investigating

We are investigating an issue with 503 errors in the AWS USE1 region

Posted Jun 11, 2020 - 15:41 UTC

This incident affected: US - East1 (N. Virginia) - AWS (Artifactory).