Degraded performance in AWS USW2

Incident Report for JFrog Cloud

Resolved

This incident has been resolved.

Posted Apr 16, 2021 - 19:32 UTC

Monitoring

The issue was identified with one of the DB in the region which was under heavy load from the cluster. We did some changes and tuning to the application side to reduce the load. We will be continuing to monitor progress.

Posted Apr 16, 2021 - 03:26 UTC

Update

The previous change didn't help. We are continuing to investigate the issue.

Posted Apr 15, 2021 - 22:09 UTC

Identified

We have implemented a change and monitoring results.

Posted Apr 15, 2021 - 17:44 UTC

Update

We are continuing to investigate this issue.

Posted Apr 15, 2021 - 00:41 UTC

Investigating

We are currently investigating the issue.
Currently, this is affecting a subset of customers in the region.

Posted Apr 14, 2021 - 17:33 UTC

This incident affected: US - West2 (Oregon) - AWS (Artifactory).