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Intermittent request failures on Azure Europe West and US East Regions

Incident Report for JFrog Cloud

Resolved

A fix has been implemented on Azure cloud provider end the incident is resolved now.
Posted Oct 14, 2020 - 15:49 UTC

Monitoring

A fix has been implemented and we are closely monitoring the results.
Posted Oct 14, 2020 - 15:44 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 14, 2020 - 11:46 UTC

Identified

The issue has been identified to be on the backend of the cloud provider.
We are currently working with the Azure team to get this resolved.
Posted Oct 14, 2020 - 02:43 UTC

Monitoring

We have worked with the Azure support and fix has been implemented on the backend of the cluster and currently Monitoring fix.
Posted Oct 13, 2020 - 22:41 UTC

Identified

The issue has been identified to be on the backend of the cloud provider.
We are currently working with Azure team to get this resolved.
Posted Oct 13, 2020 - 21:49 UTC

Investigating

We are currently investigating this issue.
Posted Oct 13, 2020 - 20:55 UTC
This incident affected: US - West (California) - Azure (Artifactory) and Europe - West (Netherlands) - Azure (Artifactory).