Jfrog Platform outage in AWS APSE1

Incident Report for JFrog Cloud

Resolved

An issue was identified with the underlying Database. A DB failover has been done to resolve this incident.
Will be working with the Cloud provider for RCA.

Posted Nov 03, 2020 - 23:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 03, 2020 - 23:16 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 03, 2020 - 21:07 UTC

Investigating

We are currently investigating the issue.

Posted Nov 03, 2020 - 19:54 UTC

This incident affected: APAC - SouthEast1 (Singapore) - AWS (Artifactory).